Shipping policy
1. General: Our shipping conditions apply to all orders placed through our online shop. We strive to process your order as quickly and reliably as possible.
2. Shipping Costs Within Germany: For shipping within Germany, we charge a flat fee of €4.99 per order. This fee covers the costs of packaging and shipping. For orders with a value of €99 or more, we cover the shipping costs.
3. International Shipping: For deliveries abroad, we charge a country-specific flat shipping rate of up to €19.99. The exact costs will be displayed at checkout. Please note that deliveries to non-EU countries may incur additional customs duties, taxes, and fees.
4. Delivery Times: The delivery time within Germany is usually 3-5 working days. International delivery times may vary and depend on the destination country and respective customs processes.
5. Packaging: All items are carefully and securely packaged to ensure undamaged transport.
6. Shipment Tracking: After your order has been shipped, you will receive a tracking number that allows you to track the delivery status online.
7. Contact for Delivery Problems: If you have any problems with your delivery or need further information, please contact our customer service.
We thank you for your trust and look forward to serving you.
2. Shipping Costs Within Germany: For shipping within Germany, we charge a flat fee of €4.99 per order. This fee covers the costs of packaging and shipping. For orders with a value of €99 or more, we cover the shipping costs.
3. International Shipping: For deliveries abroad, we charge a country-specific flat shipping rate of up to €19.99. The exact costs will be displayed at checkout. Please note that deliveries to non-EU countries may incur additional customs duties, taxes, and fees.
4. Delivery Times: The delivery time within Germany is usually 3-5 working days. International delivery times may vary and depend on the destination country and respective customs processes.
5. Packaging: All items are carefully and securely packaged to ensure undamaged transport.
6. Shipment Tracking: After your order has been shipped, you will receive a tracking number that allows you to track the delivery status online.
7. Contact for Delivery Problems: If you have any problems with your delivery or need further information, please contact our customer service.
We thank you for your trust and look forward to serving you.
